FAQ

pricing

Wondering what goes into pricing our handmade garments? First off we exclusively use high quality fabrics and notions (mostly organic cotton and imported OEKO-TEK certified linens). Most fabric that we use is around $30/yard and garments that we sell can take anywhere from 1/2 - 1 1/2 yards each. We also use fair trade labor practices and pay a living wage - each garment can take anywhere from 15 minutes to 1 hour to create. We create all garments in our studio in Portland, Oregon. Running a business this way isn't cheap or easy but we feel this is the best way to get high quality garments to you and do our part in protecting the environment by reducing the amount of fast fashion garments in the world. We hope you agree!


shipping

All of our items are handmade to order, current order processing time for clothing items is 2-3 weeks. Fabric yardage will ship in 1-2 business days. We use USPS to ship (you have the option at checkout of ground advantage or priority mail), all packages will include tracking.


size guide

Here is our general size chart:

Size // Height // Weight


Newborn // 17-20 inches // 5-8 pound

0-3 months // 17-23 inches // 7-12 pounds

3-6 months // 23-27 inches // 12-17 pounds

6-12 months // 27-29 inches // 17-22 pounds

12-18 months // 29-31 inches // 22-27 pounds

18-24 months // 31-33 inches // 27-30 pounds

2T // 33-36 inches // 30-33 pounds

3T // 36-39 inches // 33-36 pounds

4T // 39-43 inches // 36-39 pounds

5T // 44-48 inches // 40 - 46 pounds

6 // 48-52 inches // 46-55 pounds

7 // 50-55 inches // 56-64 pounds

8 // 54-58 inches // 65-72 pounds

10 // 56-62 inches // 73 - 85 pounds

12 // 57 - 60 inches // 83 - 99 pounds


Our items run pretty true to size, but if in doubt we suggest you size up. It's better to have them too big than too small! 


care instructions 

machine wash inside out in cool water on a gentle/delicate setting. For best results line dry.
All items will have tags with washing instructions sewn on as well.


exchanges & returns

Fabric is final sale.

We accept exchanges for clothing items if you need a different size or returns for store credit. *Please notify us if there is an issue with your order within 5 days and contact us before sending any items back for an exchange.* Exchanges & returns will be accepted if mailed back within 7 days of receipt, shipping is non refundable.  Items that are returned must have tags attached and be in unworn, unwashed & undamaged/new condition. Customer is responsible for return shipping cost. We can not accept returns on blankets.

retailers

Lola & Stella items can also be found at the following retailers:

Anthropologie

Etsy

Local Nomad (Phoenix, AZ)

Shopgood OKC (Oklahoma City, OK)